Refunds/Exchanges:
I do NOT accept refunds, cancellations or exchanges on any orders. If you are dissatisfied with your purchase, please contact me as soon as possible and we can try to work something out.
Pre-Orders:
Preorders can take anywhere from 3-6 months to produce. If you're unhappy with the wait time, I would recommend buying the item once it is in stock.
Please do not purchase in-stock items with preorders, it will result in longer wait times. I will ship out your order once all items are in hand.
By placing multiple preorders together, you will most likely increase your wait time as different preorders are in different stages of production. I will not ship them out until all preorders are in hand.
Combined Shipping and Address Changes:
I will NOT combine orders so make sure you get everything you want in one cart to avoid paying additional shipping fees.
I will happily change your shipping address if needed. Please contact me via email about address changes along with your order number.
Processing Times and Shipping:
Processing times can range from 1-2 weeks unless stated otherwise on the product page.
Shipping time can range from 3-6 business days in the United States once it has been dropped off at the post office. International orders may take longer due to customs and delays. International orders may take up to 2 weeks to a month to arrive.
I am not responsible for any customs fees once your package has been dropped off.
Lost or Stolen Packages:
Once I have handed over your package to the post office, I am no longer responsible for your package. Im not responsible for lost or stolen packages. Please contact your local post office for more information regarding your package or to file a claim.
All US orders up to $100 are automatically insured.
Missing/Damaged Items:
If your package arrives with missing items or your items are damaged, please email me via within 14 days with your order number and pictures of the damaged item. Depending on my available stock, I will resend out your order again or refund you.